Apps

Billstamp support

Email floorapps@icloud.com with Billstamp in the subject, and say which iPhone or iPad you have. If an invoice looks wrong, a screenshot of it helps.

Common questions

What’s free? Everything, until three invoices have gone out. Estimates, receipts, reminders, resending an invoice, payments, exports and iCloud never count, and deleting a sent invoice doesn’t give a free one back. After that, Billstamp Unlimited sends as many invoices as you like, for every business you run. You pay once, with no subscription, and nothing you’ve made ever locks.

How does an invoice go out? Open it and tap Send. Billstamp uses Mail when the customer has an email, Messages when they only have a phone number, and the share sheet otherwise, with a short note written for them and the PDF attached. To send it another way, like WhatsApp, tap Share at the top of the invoice.

Where do my bank details, Zelle or Venmo go? Tap the gear on Home, then How you get paid. They print under How to pay on every invoice, with the invoice number as the bank transfer reference. Venmo, Cash App, PayPal and payment links print with a code to scan. Each invoice can leave any of them off.

Why doesn’t my draft have a number? Invoices are numbered when they go out, so a deleted draft never leaves a gap. To start from a number of your own, tap the gear on Home, then your business, then Next invoice number.

Two invoices have the same number. That happens when two of your devices send an invoice before they’ve synced. The one that went out second shows a banner. Tap Renumber and resend to give it the next free number and send it again.

How does a customer sign an estimate? Open the estimate and tap Sign in person. They sign with a finger and the estimate is stamped ACCEPTED. Make invoice then copies its lines and deposit into an invoice.

How do I bill weekly lessons once a month? Open the invoice, tap the ··· button at the top, then Repeat on a schedule, and choose Every month, counting a weekday. Each month’s draft counts that month’s lessons, and waits on Home for you to check and send. Billstamp never sends on its own.

Can my invoices be in Spanish? Yes. Set Document language on your business, or under Edit on a customer’s page. The invoice, the stamps and the note that goes with it come out in Spanish. The app’s screens stay in English.

I don’t see Describe it. It needs a device with Apple Intelligence turned on, and shows at the top of a new invoice or estimate before it has any lines.

My invoices don’t show up on my other iPhone or iPad. Check that both are signed in to the same Apple Account, with iCloud on for Billstamp. Settings in Billstamp says when iCloud is off or full. Changes can take a minute to arrive.

How do I get a spreadsheet for my accountant? Tap the gear on Home, then Export everything to CSV, and pick the dates. You get files for documents, lines, payments and customers.

I bought Billstamp Unlimited on another device. Tap the gear on Home, then Billstamp Unlimited, then Restore purchase.

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