Email floorapps@icloud.com with Surtitle in the subject, and say which iPhone or iPad you have and which two languages you chose. A screenshot helps if something looks wrong.
My language isn’t in the list. Surtitle can only use the languages Apple’s speech recognition and translation run on the device. You can see them all under ⓘ, then Languages. When iOS adds a language, it shows up in Surtitle.
The captions miss words or names. Put your iPhone where it can hear the speaker or the loudspeaker best, with its bottom edge toward them. Before the talk, add the names and terms you expect under Words to expect, one per line. Surtitle then spells them right more often.
The download won’t finish. Your iPhone needs the internet and some free space for the first download of each language. The translation download is iOS’s own. It keeps going in the background, and Surtitle shows Ready offline once both languages are on your iPhone.
The captions stopped. Surtitle keeps listening with the screen locked. A phone call or another app playing sound pauses it, and it carries on when that ends. If it stays paused, open Surtitle and tap Resume. After 30 minutes with nothing heard, it ends the talk and saves it.
I don’t see the line on my Lock Screen. Go to Settings, then Apps, then Surtitle, and turn on Live Activities. iPad has no Lock Screen line, but every line is there when you unlock it.
Surtitle can’t hear anything. Go to Settings, then Apps, then Surtitle, and turn on the microphone.
Can I keep a transcript? Every talk is saved in Recent. Open one and tap Share to send it as a PDF or as text.
What’s free? Three full talks, with every feature. A talk counts once it passes two minutes, so a quick try doesn’t use one up. Shorter tries are free until they add up to ten minutes. After that you pay once to keep starting talks, and you can always read, search and share the ones you have.
I bought Surtitle on another device. Tap ⓘ, then Restore purchase. Family Sharing is included.
Can I use it anywhere? It’s for talks you’re allowed to listen to. In some places, everyone in a private conversation has to agree before it’s recorded or transcribed, so ask first if it isn’t a public talk. Surtitle never keeps the sound.
Read the privacy policy.