Email floorapps@icloud.com with Plinth in the subject, and say which iPhone you have. A screenshot helps if something looks wrong.
The cutout missed part of the product, or kept some of the background. Tap the photo, then Cutout. Brush with Restore to bring a part back, or with Erase to take background away. Pinch to zoom in for fine edges like chains or lace.
A photo says “No product found”. Plinth couldn’t tell the product from what’s around it. Tap Edit and brush over the product. Next time, shoot it on a plain surface in even light, with nothing else in the frame.
My shop name doesn’t show on eBay, Amazon or Mercari photos. Those marketplaces don’t allow logos or names on listing photos, so Plinth leaves it off for them.
There’s an extra photo in my Etsy export. Etsy asks for one unedited photo in every listing, so Plinth adds each item’s first photo as you took it. It doesn’t use a free photo.
Exporting again used up free photos. It shouldn’t. Each photo counts once, so exporting it again for another marketplace is free.
An export paused. Your iPhone may be low on space. Free some up, then tap Try again, and the export carries on where it stopped.
I bought the unlock on another iPhone. Open Settings in Plinth and tap Restore purchase.
Where are my exported photos? In your Photos library, or in an album for each item if you turned that on in Settings. Tap Open when an export finishes to go straight there.
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