Apps

Tracewell support

Email floorapps@icloud.com with Tracewell in the subject, and say which iPhone you have. A screenshot helps if something looks wrong.

Common questions

The photo doesn’t land on my paper. Tracewell finds paper that’s lighter than the table under it, like white paper on wood. On a glass table, a white table or a bare wall, use Stand with your phone resting on a glass.

I bought the unlock on another iPhone. Open the unlock screen and tap Restore purchase.

Where are my time-lapses? In the Photos app, under Recents.

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